We offer a wide range of courier and logistics services
including domestic and international courier, express parcel delivery, cargo
shipping, e-commerce fulfilment, and complete logistics solutions tailored to
your needs.
Yes, every shipment comes with a tracking ID. You can
easily track the real-time status of your package through our website or by
contacting our customer support team.
Absolutely. We provide international courier and cargo
services through our trusted global network, ensuring your shipments are
delivered safely and on time across borders.
Restricted items include hazardous materials,
explosives, flammable goods, illegal items, and perishable goods that require
special handling. Please contact us for a complete list of restricted or
prohibited items before booking your shipment.
Yes, we provide professional packaging services to
ensure your shipments are secure and protected during transit. We use
industry-standard packaging material for fragile and valuable items.
You can request a rate directly through our website by
filling out the “Request Rate” form or by contacting our customer service team.
Our team will provide you with a detailed quote based on weight, size, and
destination.
You can book your shipment through our website, by visiting any of our branches,
or by calling our customer support team. Our representatives will guide you
through the booking process.
Documents vary by destination and shipment type. Generally, you’ll need a
commercial invoice, KYC documents, and a declaration form. Our team can assist
you with all required paperwork.
Shipping charges depend on the package weight, dimensions, delivery destination,
and service type. You can get an instant quote using our online rate calculator
or by contacting our team.
If your shipment is delayed, please check its tracking status online. You can
also contact our support team for real-time updates and assistance in resolving
the delay.
Yes, we offer same-day and express delivery options within select cities and
regions. Availability depends on the pickup and delivery location. Please
contact our team for details.
In case of damage or loss, please report the issue to our support team within 48
hours of delivery or expected delivery. We’ll assist you with the claim process
promptly.
Yes, Radhe International offers door-to-door pickup services. You can schedule a
pickup through our website, mobile app, or by calling customer support.
Yes, we provide shipment insurance options for high-value or sensitive goods.
You can opt for insurance coverage during booking to ensure complete protection.
We accept all major payment methods including credit/debit cards, UPI, net
banking, and cash payments at our branches.
Yes, address changes are possible before dispatch or early in transit. Please
contact our customer support as soon as possible to modify your delivery
details.
We use durable cardboard boxes, bubble wraps, foam sheets, and tamper-proof bags
depending on the item type and fragility.
Yes, we specialize in corporate and bulk shipping solutions with customized
pricing, account management, and scheduled pickups for business clients.
You can reach us via our contact page, email, phone, or WhatsApp support. Our
team is available 24/7 to assist with your shipment queries.
Yes, we offer logistics and fulfillment services for e-commerce businesses
including pickup, packing, delivery, and return management.
Domestic shipments are typically delivered within 1–3 working days, while
international deliveries may take 3–7 days depending on destination and customs.
Yes, we offer Cash on Delivery (COD) services for e-commerce and retail
businesses across major cities in India.
Weight and size limits vary by service type. For standard courier, the limit is
usually 30 kg per package. For cargo or freight, higher limits are available on
request.
Yes, we accept non-perishable food items for select destinations. For perishable
or edible products, please contact our support team to confirm eligibility.
Yes, we deliver to most PIN codes across India including remote and rural areas,
with slightly longer delivery timelines in some regions.
You can cancel your shipment before pickup or dispatch by contacting our support
team. Cancellation charges may apply depending on the stage of shipment.
Yes, weekend and holiday deliveries are available in select areas for urgent and
express shipments. Please confirm availability when booking.
Yes, we handle fragile and electronic items with extra care. We recommend opting
for our special packaging and insurance services for added protection.
Yes, we send real-time shipment tracking updates via SMS and email at every
major transit stage, from dispatch to delivery.
